Our transcription is done quickly and accurately by a third-party provider. We use human transcribers for our service because the transcription quality is the best available and offers the best experience of our app to our users.
That being said, human transcribers are just that – human. A word or phrase here and there might be omitted or mistranscribed because of poor audio quality. You can correct your transcript if you find a mistake.
If you are unsatisfied with the quality of your transcription, please email email@example.com and we'll see what we can do!