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Import Files from Cloud Providers (Zoom, Google Drive, Dropbox, and more)
Import Files from Cloud Providers (Zoom, Google Drive, Dropbox, and more)

Upload files directly from cloud providers like Zoom, UserTesting, Google Drive, Dropbox, Youtube, Vimeo UserZoom and more into Reduct.

Updated over a week ago

If you have video (or audio) files stored on a cloud platform, you may be able to import them directly into Reduct without downloading and re-uploading your files. We currently support Zoom, BlueJeans, Google Drive, Dropbox, Youtube, and Vimeo. 

Just share the file via a link that anyone can download, and then you can just copy / paste that URL into Reduct (New Recording > Add from web link; or > Import from Zoom)!

A few notes

  1. You need to share each file/recording/video, not a folder, in the source platform.

  2. The link must be accessible & downloadable by anyone on the Internet without using a passcode - you can check that this is set correctly by trying to load the link in "Incognito" or "Private browsing" mode in your web browser.

  3. You can turn off access after you see that the upload has completed in Reduct.


You can use the link from “Cloud Recording is now available” email that Zoom sends you, just under “Share recording with viewers”. You can also click “Copy Shareable Link” once you click into a specific recording from the listing within Zoom's online interface.

In the detailed share settings, you’ll want to check boxes for "Share this recording Publicly" and make sure that "Viewers can download" is also checked, and that "password protect" is set to off.

Depending on your workspace's set-up and security settings, you can also integrate Reduct more closely with Zoom and import directly using the "Import from Zoom" option.

Google Drive

Make sure "downloads are enabled" (this Google Support article may help) and link sharing is on for "Anyone with the link." The latter does require a few steps in Google Drive - see the images below for a how-to.


With Dropbox, create a "Share link." In the web interface, the "Share" option shows up once you hover on a file:

Dropbox's default sharing settings work well with Reduct. To double-check the sharing settings, you can make sure the following things are true: "Anyone with link" should have access, "Require password" should be off, and "Disable downloads" should be off.


If you'd like to pull in study sessions from UserTesting create a new recording and click the "Import from web link" button.

Once your test is published by UserTesting, you can paste a link to the published page or to a single video from there to get that content uploaded. For a step-by-step on how to publish a test visit this help article on UserTesting.


Click the share link below the video file.

Copy the public share link.

NOTE: Must be public.

In Reduct, select 'Import from web link' and paste the public share link from Userzoom.

If you would like support for another cloud platform, let us know, email us at

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