Reduct synchronizes your media with its transcript - word for word, syllable for syllable, to the millisecond.
Gray squares represent one second of silence or unrecognized audio. Clicking on the squares will jump to different points of silence in your media, just as clicking on a word takes you to that point in the media.
Gray text indicates misalignment, or that alignment is in process. This means the text and the audio are not perfectly synced up for that portion of the video, usually due to poor audio quality, background noise, mis-transcription, people speaking over each other, or a lack of enunciation by the speaker.
If you see misaligned transcript, you can often get a better alignment by correcting the transcript to closely match the video (eg. re-inserting false starts, umm, ahs, etc.).
To do this, click "Correct transcript" after selecting some text,
and type in the exact words that you hear. If you have more than a sentence of misalignment, contact firstname.lastname@example.org for help.
PRO TIP: Stammering can be another major cause for misalignment. The best way to realign your recording transcript is to type out the exact word or syllable pronounced by the speaker. For instance, 'I, I was a tuh, teh, tech, technician...'
Unwanted speech can be removed from a reel via strikethrough editing in a Reel. Select the text you'd like to eliminate and click 'Cut'.
If you notice the transcript playhead rushing ahead of the video player during a portion of your media, this can often be fixed by selecting the affected portion of the transcript and making a small inconsequential correction. This will cause the media and transcript to be re-aligned.