Navigate to the Users page, and click the kabob menu (3 vertical dots) next to the user who's role you'd like to change.

Select the role to assign (see the roles and permissions table below).

Note: Guests only have access to specific projects. If you are downgrading a user to a Guest role, you'll choose which projects this user may have access to.

Billing Managers

Check the box to make this user a Billing Manager.

Billing Managers are free or paid, depending on the role they hold (eg, Editor or Commenter). They can add or remove users from the org, manage billing and add payment methods, and view usage reports. Orgs may designate more than one user to be a billing manager.

Here's a review of Reduct roles & permissions, and which seats are paid or free.

Editor
(paid seat)

  • Access to all projects in your org (except unlisted)

  • Create new projects

  • Upload and import recordings

  • Download recordings, reels and highlights

  • Create highlights and tags

  • Create and edit reels

Guest Editor
(paid seat)

  • Access to specific projects, by invitation only

  • Upload and import recordings

  • Download recordings, reels and highlights

  • Create highlights and tags

  • Create and edit reels

Commenter
(free seat)

  • Access to all projects in your org (except unlisted)

  • View and search recording transcripts, highlights, and reels

  • Create highlights and comments

Guest Commenter

(free seat)

  • Access to specific projects, by invitation only

  • View and search recording transcripts, highlights, and reels

  • Create highlights and comments

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