You can view and modify user roles in Settings > Users.

Roles

Editor
(paid seat)

  • Access to all projects in your org (except unlisted)

  • Create new projects

  • Upload and import recordings

  • Create highlights and tags

  • Create and edit reels

Guest Editor
(paid seat)

  • Access to specific projects, by invitation only

  • Upload and import recordings

  • Create highlights and tags

  • Create and edit reels

Commenter
(free seat)

  • Access to all projects in your org (except unlisted)

  • View and search recording transcripts, highlights, and reels

  • Create highlights and comments

Guest Commenter

(free seat)

  • Access to specific projects, by invitation only

  • View and search recording transcripts, highlights, and reels

  • Create highlights and comments

Editors also have the ability to download recordings, reels and highlights.

Billing Managers

One or more users within an organization are also designated to be a Billing Manager(s).

They are free or paid, depending on the role they hold (eg, Editor or Commenter). They can add or remove users from the org, manage billing and add payment methods, and view usage reports. Orgs may designate more than one user to be a billing manager.

Listed vs. Unlisted Projects

Projects are listed projects by default, but can also be restricted to be unlisted. Unlisted projects will no longer be visible to anyone who isn't explicitly added to the project.

You can make a project unlisted by clicking the "Restrict Access" button in the project creation and management modal.

Inviting Users

You can add Guest Editors or Commenters directly to projects, through the project management modal.

You can invite Editors or Commenters the same way, or via the "Users" section of your Settings page.

And finally, you can invite collaborators right when you’re in the midst of it, and just mention them in a comment. By starting your comment with the “@” symbol and then typing their email address, you will be shown the option of inviting them if they aren’t already in the project and/or the org.



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