My client is asking me a specific question and I need to check the discovery to answer it.

A client asks about a detail from discovery you don't remember; a specific line from a witness statement, a moment on the body-worn camera, something from a jail call you haven’t listened to entirely.

You have hundreds of open cases and it’s not possible to hold every case detail and transcript in your head. Your notes won't always cover it.

Client questions are specific and immediate; there is no time to go back and scrub through hours of discovery while they stand in front of you. Every second of dead air while you search undermines their confidence that you know the case.

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How Reduct helps

You can’t usually Google your way through answers on a specific set of case files. But with Reduct, you can search or ask for something and reach the right part within seconds. When asked a question, just type it out and get an answer quickly, with links to the exact source.

Search your way through 100s of files.

Reduct search helps you get to the exact section of a video or a document in seconds. There are two kinds of search:

1. Exact-match: Exact-match surfaces every instance of the exact search term across the entire case file instantly. You can then review the search results and open the section that contains the search keyword. This is especially useful when you know what you are looking for but don’t know where to start.

2. Fuzzy search: Fuzzy match catches near-matches too, so even an imprecise term still returns the right result. For instance, if you search for the keyword knife, it also gives you results with words like weapon or gun.

Ask in Reduct

Ask a recording/document lets you put the client's question directly to the recording or document and get a targeted answer instead of skimming for it yourself. Every answer links back to its source, so you can confirm exact wording before discussing it to the client. The ask feature in Reduct is more conversational, like a chatbox, and you can ask as many questions as you want.

Insider tip:

It is very beneficial to use the labels to categorize statements by witness, client, and officer as you review, so recurring subjects and specific people are easy to pull back up without re-searching every time. So, the more comprehensive your labeling is, the better it helps down the life of a case.