I am a Data Subject. How do I access or delete my data from Reduct?

Reduct will assist any Reduct user in responding to data subject requests. However, because Reduct is used by qualitative researchers, filmmakers, and lawyers, we do not interface directly with data subjects.

If you are a Data Subject per the GDPR, and believe that your data is on Reduct, you should use the following process for getting access to or deleting the data:

• Contact the recruiter who initially contacted you, or the researcher who interviewed you.
• Request access or deletion from your recruiter or researcher, who may have uploaded your data to Reduct.
• The person who uploaded your data to Reduct can then contact Reduct by writing an email to support@reduct.video or submitting a ticket internally in the app.

If you have access to a Reduct resource (such as a publicly shared URL) that contains information about you as a data subject, you can also email support@reduct.video directly, and we will assist you by contacting the Reduct user who originally uploaded your data.

Data Protection & Privacy Complaints:

If you have a concern or complaint regarding how your personal data is handled, please contact us at support@reduct.video with the subject line "Data Protection Complaint". We will acknowledge your request within 3 business days and coordinate with the relevant account controller to investigate and address your concern.